Assistant Manager

About the role

As Manager, you’ll play a key role in the day-to-day running and performance of the store. Working alongside the Store Manager, you’ll help lead and motivate the team while ensuring our customers consistently receive great service and high-quality pizza.

What you will do

• Leading by example and creating a positive, friendly and productive working environment.
• Delivering excellent customer service and maintaining high product-quality standards.
• Training, coaching and motivating team members to perform at their best.
• Supporting the Store Manager with the day-to-day operation of the store.
• Driving sales and helping maximise store profitability.
• Managing key performance indicators, including sales, food costs and labour.
• Maintaining excellent operational, cleanliness and food-safety standards.
• Ensuring orders are prepared accurately and delivered to customers efficiently.
• Identifying opportunities to improve store performance.
• Working with a strong sense of urgency while maintaining excellent attention to detail.

Ideal candidates will have

• Previous experience with Papa John's, Domino's, Pizza Hut or another major pizza/QSR brand would be an advantage.
• Previous management experience within the restaurant, QSR or food-delivery industry
• At least two years' supervisory experience within catering or hospitality.
• Strong leadership and communication skills.
• The ability to motivate, train and develop a team.
• A customer-focused approach and a passion for delivering high standards.
• Good commercial awareness and an understanding of sales, labour and food-cost targets.
• The confidence to make decisions and solve problems in a busy environment.
• A full driving licence valid for use in the UK and access to a vehicle.

Remuneration

Assistant Manager

£27,000 - £32,500 a year

Benefits

• Our store Managers earn £6,000-£10,000 OTE Bonus per annum.
• Flexible rotas built around your availability.
• Genuine progression.

Who are we?

Papa Johns is a recognised pizza brand with hundreds of restaurants across the UK and thousands of outlets worldwide. Our expertise and passion for delivering hot, fresh pizza has earned the loyalty of millions of pizza lovers — and Rana Group is growing that story across Northern Ireland.

Our product and service

Papa Johns is a pizza delivery and collection brand. We believe in Better Ingredients, Better Pizza — high-quality, fresh ingredients, freshly prepared, delivered hot and on time. On average only around a quarter of our pizzas are collected; delivery is at the heart of what we do.

Our core values

Focus

Remember what matters and consistently deliver product quality.

Accountability

Do what we say we will do, in a timely manner.

Superiority

Expect excellence and aim for outstanding guest satisfaction.

Attitude

Stay proactive, upbeat and passionate.

Constant improvement

Raise the bar on every shift.

P.A.P.A.

People Are Priority Always — work as a team to achieve goals and exceed expectations.