Papa Johns

Assistant Manager

As Manager, you’ll play a key role in the day-to-day running and performance of the store. Working alongside the Store Manager, you’ll help lead and motivate the team while ensuring our customers consistently receive great service and high-quality pizza.

What you will do

  • Leading by example and creating a positive, friendly and productive working environment.
  • Delivering excellent customer service and maintaining high product-quality standards.
  • Training, coaching and motivating team members to perform at their best.
  • Supporting the Store Manager with the day-to-day operation of the store.
  • Driving sales and helping maximise store profitability.
  • Managing key performance indicators, including sales, food costs and labour.
  • Maintaining excellent operational, cleanliness and food-safety standards.
  • Ensuring orders are prepared accurately and delivered to customers efficiently.
  • Identifying opportunities to improve store performance.
  • Working with a strong sense of urgency while maintaining excellent attention to detail.

What you bring

  • Previous experience with Papa John's, Domino's, Pizza Hut or another major pizza/QSR brand would be an advantage.
  • Previous management experience within the restaurant, QSR or food-delivery industry
  • At least two years' supervisory experience within catering or hospitality.
  • Strong leadership and communication skills.
  • The ability to motivate, train and develop a team.
  • A customer-focused approach and a passion for delivering high standards.
  • Good commercial awareness and an understanding of sales, labour and food-cost targets.
  • The confidence to make decisions and solve problems in a busy environment.
  • A full driving licence valid for use in the UK and access to a vehicle.